At Curion, we are embarking on a period of great transition and growth driven by increased efficiency and productivity. Within the Client Services department, the Project Manager works collaboratively with the Account Manager to coordinate sensory and consumer research projects to ensure successful implementation and deliverables that meet industry and company standards. Key responsibilities will be to: collaborate with the Account Manager and client to design the research, coordinate and facilitate all research and operational activities, including design of screeners, questionnaires, topline and final report deliverables, and presentations to the client.
Collaboration on study execution, screener, questionnaire, and protocol development, top line, and final client deliverables with Account Manager, Data Services, and Operations to ensure that each study is handled effectively, efficiently and to all client specifications:
Prioritize and oversee multiple projects from start to finish
Interpret and summarize research findings to present results
Creation, execution and revision of customized project work plans and milestones as appropriate, to meet changing needs and requirements of client
Effective application of Curion methodology and enforcement of project standards
Oversee development of project documentation including screeners and questionnaires, protocol, moderator/execution script, respondent instructions, and all other relevant field support documentation
Coordination and attendance at study kick-off meetings with all invested parties
QC check data files, summary charts/tabulations, and verbatims and coded open-end responses
Oversee fieldwork and data collection.
Act as escalation contact for recruiting and fielding issues
Participate in field briefings, as needed
Updating Account Manager of study progress, anticipated problems and suggested resolutions
Ensuring project documents are complete, current, and stored appropriately
Maintenance of official files
Provide back-up for Account Manager
Arranging of client visits and accompanying hospitality, ensuring that Curion is represented with the utmost professionalism and commitment to quality
Observation of national/international study execution as needed
Assisting on departmental special projects as requested
Supporting all other departmental functions on an as-needed basis
Managing of day-to-day operational aspects of a project
Responsible for controllable on time, error free and on budget project fulfillment
QC of all internal project execution processes and clients deliverables
Qualifications and Experience
3-5 years’ experience in project management with research supplier or manufacturer
Sensory, consumer or market research experience on either client or supplier side
CPG experience is a plus
Moderating/Descriptive Analysis panel leading a plus
Ability to prioritize and execute tasks in a high-pressure environment
Ability to understand, analyze, interpret complicated data, presenting results in a clear and concise manner
Adept at using technological resources including Excel, PowerPoint, Word and Outlook.
Aptitude for learning new technologies and proprietary tools
Ability to communicate clearly and effectively, verbally and in writing
Ability to coordinate, influence and work well with internal support groups
BA/BS in Social Sciences, Business, Market Research, Management Science, Food Sciences, Sensory Sciences, Mathematics, or Statistics
Master’s degree a plus
Other Requirements Travel to various national/international locations (15% max)
Employer will assist with relocation costs.
Curion is a leader in sensory and consumer product research and serves Fortune 500 and other blue-chip customers in the food & beverage, personal care, fine fragrance, and home & fabric care industries. In 2018 alone, the company tested 97,000 consumers in its facilities in San Francisco, Chicago, Dallas, and New York metropolitan areas. Curion's insights provide data such as: product readiness for launch, consumer purchase decision process, competitive landscape and more to its clients. The result of a merger between Q Research Solutions and Tragon Corp., Curion brings a wealth of knowledge and experience to the consumer and sensory science industry. The company pioneered many of the sensory methodologies considered industry standards today, including Quantitative Descriptive Analysis (QDA)® and Partnership Solutions (PS).