Responsible for overseeing laboratory operations and maintains direct contact with the laboratory client base. This position is responsible for all laboratory operations related to the generation and communication of microbiological and chemical testing results. The Laboratory Manager works closely with the corporate team and has the authority to delegate responsibility for laboratory operations to the laboratory management team when absent from the laboratory.
Supervise laboratory operations to maintain quality, efficiency and turnaround time on lab work.
Ensures timely and accurate responses to customer questions or concerns to maintain our high level of customer service.
Serves as the hiring manager for the laboratory. Ensure that all personnel receive timely reviews and have promotional and/or professional development goals.
Responsible for the laboratory financials to ensure profitability
Works with Laboratory team to be ISO 17025 compliant and ensure that the Corporate Quality Management System is correctly employed.
Ensures the laboratory is clean, sanitary, well organized and that building/equipment maintenance operations are performed.
Ensure the lab maintains the Laboratory Safety Program at all times
Supervise non-routine projects per client request and as assigned
Maintain a high degree of technical competence by reading scientific journals, attending professional workshops, and being aware of food industry issues and trends
Periodically review and visually audit laboratory staff to ensure compliance with methods
Communicate directly with clients on laboratory capability, results, pricing, and related topics
Travel is required
Perform other duties as assigned
Supervision and oversight of 5 - 30 incumbents dependent on Lab volume
BS required, MS degree in Microbiology, Chemistry, Food Technology, or related field technical procedures, or governmental regulations preferred or pursuing
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Dexterity of hands and fingers to operate a computer keyboard, mouse and to handle other communications/computer components
Potential exposure to odors, fumes, airborne particles, hazardous chemicals, and microbiological pathogens
Noise level varies from quiet to loud
Temperature varies from hot to cold
Interactive and fast-paced team oriented tasks
Overnight Travel is required at the discretion of management
Occasionally lift and/or move up to 25 pounds
Color vision and depth perception
Employer will assist with relocation costs.
About Food Safety Net Services
Food Safety Net Services (FSNS) focuses on providing 24/7/365 testing excellence for our customers. John and Gina Bellinger started FSNS in 1994 with a two-fold mission: exceed customer expectations and provide expedited and timely results. With this customer-focused cornerstone, FSNS continues to strategically expand our nationwide services for the food safety, consumer products, and nutraceutical industry. Our national network of ISO 17025 and A2LA Accredited Operating Laboratories are designed and consistently operated to create a better overall testing experience for our customers and offer 24/7/365 dedicated, reliable service, direct access to a dedicated scientifically trained FSNS Lab Manager, simple turnkey pricing, real–time data access—anytime, anywhere, unparalleled personal service, value added programs, technical expertise and flexible courier service. In addition to laboratory services, Food Safety Net Services Certification and Audit offers auditing services to the food industries across the United States and globally. Each audit provides an objective assessment of customer policies and procedures to assist in exceeding customer needs and expectations