Summary The primary focus of this position is to lead the team in the application of the flavor portfolio and technologies through both short and long term projects and demos for customer and market facing opportunities that support customer development and growth as well as leading daily brief-related tasks and apply knowledge during the flavor selection, evaluation and application development. Serve as technical expert and advisor to the commercial team including marketing, sales, flavor creation, and customers for specific to Flavor Producers, LLC applications.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Deliver against customer briefs, ensuring that flavors and finished products align with project constraints (cost, flavor legislation, label restrictions, processing etc.)
Independently develop and creatively present custom demos catered to the client, demonstrating our capabilities, our understanding of current flavor trends and their relevance to the customer
Complete assigned projects in a timely and professional manner, ensuring all project constraints are met
Assess Trends joint with Marketing to update Demo lists and provide direction for Customer Innovation presentations for sales
Generate tasting sheets for customer presentations
Manage and update demo catalog
Support Tradeshows with application development and resource deployment
Generate nutritional statements for demos and bottler’s reports when required
Work effectively in our internal system, adhering to standards of formulation
Support sales with training updates on the portfolio
Support sales at customer visits when needed, providing technical assistance and explanation of products being demonstrated
Qualifications To perform this job successfully, an individual must be able to perform each essential
duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or
ability required. Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions.
Food Science, Chemistry or Biology Degree and/or equivalent work experience, with preferably a minimum of 10 years in the food or flavor industry
Food and Beverage Application Development Experience, 10 years preferred
Knowledgeable and current of the use of functional ingredients to support application development beyond flavors
Team Management Experience, 3-5 years preferable
Strong interpersonal and written/verbal communication skills
Strong Presentation Skills
Ability to thrive in a high-energy and fast-paced work environment
Strong organizational skills and follow through
General knowledge of food safety requirements and shelf life stability for finished product development
Broad understanding of flavor characteristics such as solubility, stability and reactivity
Ability to describe flavors and finished products with appropriate sensory language
Knowledge of industry software (Word, Excel, Outlook, Powerpoint, Salesforce or related CRM tools)
Responsibilities include all employees in the Applications dept.
Responsible for insuring the quality, safety, compliance, and productivity of the laboratory operations
Interviewing, hiring, and coordinating training of employees
Mentoring & training technologists to expand knowledge base and capabilities.
Employee development plans
Time off approval
Providing supporting documents for reviewing process
Addressing complaints and resolving problems, including disciplinary actions
Other duties may be assigned.
To perform the job successfully, an individual should demonstrate the following competencies:
Planning/Organizing - Prioritizes and plans work activities; uses time efficiently.
Contributing through others-Influences others outside of direct reports
Interpersonal Skills - Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions. Presents to customers effectively to encourage engagement.
Professionalism - Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions.
Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
Quantity - Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly.
Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.
Adaptability - Adapts to changes in the work environment; able to deal with frequent change, delays, or unexpected events.
Innovation - Generates suggestions for improving work.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may be required to stand 4+ hours per day; bend or twist at the neck and waist.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is occasionally exposed to food-grade fumes or airborne particles. The employee is occasionally exposed to moving mechanical parts.