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SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.

As the DTV Associate Manager, Claims and Product Experience, you will be a part of the Design to Value (DTV) department within RD&E. In this role you will focus on design to value projects that are cost savings while not negatively impacting the consumer experience or product claims. As a member of DTV (Design To Value) you will work on global project and work cross-functionally with other departments including, Marketing, Market Research, Legal, Regulatory, and external suppliers. Some of the household brands you would be working with are Glade®, Raid®, Off®, Windex®, Scrubbing Bubbles®, Pledge® and Ziploc®.  In this position you will support the sensory and consumer testing needs of Design To Value (DTV) and lead global projects.

Essential Duties and Responsibilities:

• Review project scopes and recommends appropriate test designs & methodologies including associated costs and timing required to execute

• Search and synthesize prior sensory and consumer research that may set the context and accelerate new project execution

• Actively participates in team meetings and provides feedback as needed

• Work effectively with regional and global cross functional teams and external research suppliers

• Works closely with on-site external sensory supplier in the design and execution of sensory research

• Write technical reports and maintain relative project data findings 

• Stays up to date on new approaches and best practices within sensory and consumer research

Required Skills / Experience/ Competencies:

• Bachelor’s degree in food science, psychology, market research or related field

• Minimum 5 years (3 years with master’s degree) in Sensory and Consumer research experience across a wide variety of quantitative and qualitative methodologies

• Experience working with regulated products desirable

• Qualified candidates must be legally authorized to work in the United States

Preferred Skills / Experience / Competencies:

• Master’s degree with emphasis in Sensory Science preferred

• Ability to manage multiple projects concurrently

• Subject matter expert of consumer and sensory methodologies

• Excellent interpersonal skills (oral and written) and be able to work effectively within regional and global cross functional teams

• Willingness to adapt to changing priorities and business needs

• Proficient in Microsoft applications including Word, Excel and PowerPoint

• Demonstrates high level of accountability and self-direction

• Strong knowledge of both qualitative and quantitative consumer test methodologies

• Strong knowledge of sensory descriptive analysis methodologies and discrimination methodologies

• Strong verbal and written communication skills, including timely follow-up and commitment to deliverables 

• Lead custom global and regional consumer research through design, execution, analyses, and recommendations

• Experience creating or using DOE - Design of Experiments

• Knowledgeable on questionnaire design and scaling

• Experience with testing of regulated products & IRB test protocols desirable (Institutional Review Boards)

• Highly attentive to details

Job Requirements:

• Full time 

• Core Business Hours 

• Minimum 10% travel 

• Office Environment 

• Ability to lift 10 –20 pounds 

• Remote work is available once a week for eligible employees

SC Johnson’s total compensation packages are at or above industry levels. In addition to salary, total packages may include bonuses, long-term incentives, matching 401(k) contributions and profit sharing based on company profitability, job level and years of service. As a family company, we’re committed to providing benefits such as subsidized health care plans, maternity/paternity/adoption leave, flexible work arrangements, vacation purchase options, recreation and fitness centers, childcare, counseling services and more.

Better Together

At SC Johnson, we strive to create a positive, inclusive and unique workplace. We strongly believe SCJ people are able to achieve their best when they can collaborate and work together in person.

Equal Opportunity Employer

The policy of the Company is to ensure equal opportunity for all qualified applicants and employees without regard to race, color, religion, gender, marital status, sexual orientation, national origin, ancestry, age, gender identity, gender expression, disability, citizenship, pregnancy, veteran status, membership in any active or reserve component of the U.S. or state military forces, genetic history or information or any other category protected by law.

Accommodation Requests

If you are an individual with a disability and you need an accommodation or other assistance during the application process, please call our Human Resources department at 262-260-3343 or email your request to SCJHR@scj.com. All qualified applicants are encouraged to apply. Download the EEO is the Law poster for more information. 

• Bachelor’s degree in food science, psychology, market research or related field

• Minimum 5 years (3 years with master’s degree) in Sensory and Consumer research experience across a wide variety of quantitative and qualitative methodologies

• Experience working with regulated products desirable

• Qualified candidates must be legally authorized to work in the United States